FREQUENTLY ASKED QUESTIONS

Our apartments are pet friendly, but there are a few restrictions on the type, size and breed. As a general guide, small pets are ok, but medium and large ones might not be.

Click here to view our pet policy

Yes, there are 16 secure allocated parking spaces especially for residents. These also include a disabled access parking bay. You can apply to rent one for a monthly fee.

Subject to apartment availability the team will be able to discuss your move in date as part of your application.

Our show apartments are already open, so we look forward to showing you around and talking you through everything. Please give our resident services team a call on 0141 611 1444 or send an email to hello@solastariverside.com and we’ll happily book you in. Limited free car space is available and can be booked for your viewing, please ask a member of the resident services team.

Yes 100 mbs is included. Broadband is provided in each apartment and also available in communal areas. Apartments wifi features a secure entry system for guests. All rental price includes broadband. Apartments will also be set up for Freeview.

Yes. It’s free and secure with fob access located inside the building, and available to residents on a first-come-first-serve basis. All you need is to bring your bike lock and chain. There are 342 spaces available.

Absolutely. Multiple! Solasta Riverside features a number of shared spaces which are available to all residents. These include roof terraces, an onsite Gym, which is open 24/7, a private dining space which is available for all residents to book for that special occasion. The lounge area offers a great space to relax in, meet other residents, or work from for a change of scene.

Most definitely. We’re creating a vibrant community and will be running regular events. Everything from wine and cheese tastings, virtual fitness classes, Summer BBQs, book clubs, cake bakes, bike club, running club, knit and natter, charity volunteering days and yoga. There’s something for everyone.

Yes. All our residents get access to local business discounts especially for our residents. From eating out at your favourite restaurant for that big milestone or enjoying a tour of one of our many fine distilleries around Glasgow.

Stay as long as you like, the lease you sign is a Private Residential Tenancy. See your terms in your tenancy agreement for further information.

We ask for a deposit of one and half’s months rent before you move in, and this is lodged in a tenancy deposit scheme for the duration of your tenancy. It’s refunded to you at the conclusion of your stay in line with your lease agreement and the condition of the property.

No. This is a fire hazard to the building and residents.

You can’t smoke in the apartment, however you can smoke outside the buildings in the smoking designated areas.

Yes these can be hired, and can be reserved through the on-site concierge team.

Yes you do need to pay for utilities. Heating and hot water is supplied through a central system, please note this is not included in the rental but billed on a consumption basis. Tenants are responsible for the council tax payment to the local authority, and payment for the electricity to their chosen supplier. Further details will be given to you at your apartment viewing and move in induction.

Yes. All residents have access to a private residents portal which has handy apartment user guides, you can log any maintenance requests, view your rent balance of your account, regular building updates and community events.

Solasta Riverside is a build-to-rent property created and managed by Legal & General. Legal & General is on a mission to standardise and improve the quality of renting for city dwellers by recognising the preference of the modern renter and offering ease of living through fantastic amenities, residents’ services and quality, crafted design.

Solasta Riverside is an L&G Homes for Rent community. Please see our other communities here. Urbanbubble are the registered lettings agent for this community with LARN 2207001.

Please contact our Residents’ Services Team using the email: hello@solastariverside.com or alternatively call them direct on the Solasta Riverside telephone number, 0141 611 1444 . The team will keep you up to date at all points and signpost you through the simple referencing process.

• Your apartment
• Designer furniture if applicable
• Superfast broadband
• Cycle storage
• Management team & concierge onsite
• Parcel collection
• Maintenance team onsite
• All our amenities:
  • Gym
  • Private dining
  • Outdoor terraces
  • Meeting rooms
  • Games and TV lounge
  • Library lounge
  • Work space

Click here to view the amenities

We require one copy of photo identification:
- Copy of ID: Passport

If you don't have a passport please provide us with:
- Copy of a Driving License - Copy of birth Certificate

Please email the documents to hello@solastariverside.com if you haven’t already provided these during the enquiry/viewing process.

• Once the full documents are received your application details will be sent to our trusted approved referencing agency, UK Tenant Data (UKTD). We will endeavour to do this within no more than 24 hours of confirmation of the reservation so not to hold you up moving into your new home!
• UKTD will email you straightaway and request that you complete their online application form.
• Please complete the form as soon as it is received so that UKTD can start your reference check.
• Where necessary the reference check will include an employment and previous landlord references.
• Upon completion of the credit check, UKTD will contact the Residents’ Services Team and confirm if you have passed or failed.
• If you have passed we will call you on the same day to advise this and to agree a move in date and discuss the next steps.
• If you have failed, we will advise you of this and where possible we will suggest alternative ways to support and continue your application for an apartment at Solasta Riverside.

• Upon passing your reference check, a member of the Residents’ Services Team will telephone you to advise you of this and agree your move in date and confirm these details via email.
• The apartment will be checked on site for maintenance and cleaning so that your new home is perfect!
• We will send you your PRT and a calculation of the move in monies within 48 hours of confirming your move in date and final tenancy details.
• Cleared payment is required in our bank account at least 4 days before the move in as well as your signed Tenancy Agreement in order to avoid delays in your move in.
• Without the above two items keys cannot be exchanged and we will have to push the move in date back.

• The Residents’ Services Team will send to you on your move in day your move in pack, which will include your countersigned Tenancy Agreement, Move in letter, FAQ’s, a copy of your apartments Inventory and your Resident Welcome Guide which includes information on the amazing site, the amenities, facilities available to you, local pubs, restaurants, and the discounts and deals available to you for being a Solasta Riverside resident!! (These documents will also be available to you via the Resident Portal).
• Following your move in any queries or questions you may have will be happily answered by our Front of House team and or our on-site Residents’ Services Team to whom you’ll already know!
• Once you’ve settled in and would like another guided tour and induction to the on-site facilities, book in a time via the Hello@solastariverside.com email or pop and see the team in person and we’ll schedule in a date and time!
• Our aim is to get you moved in as smoothly as possible, therefore, we do require the application process to be completed within 7 days of the initial contact from UKTD (as per your signed reservation form – delays may result in the apartment going back on the market! – which we don’t want!).